General Consulting Partners

We've changed our name, but not our mission. JM Gray is now General Consulting Partners.

Coaching is one of the most critical skills to be mastered by supervisors and manager. Coaching is an on-going process designed to help the employee gain greater competence and overcome barriers to improving performance. Why is coaching so important? Because today’s environment has created more p...

The Future of the Workplace - The abrupt shift to remote work during COVID-19 upended firmly entrenched assumptions about how, where, and when work could be done. As organizations plan to resume operations, businesses will have a series of critical decisions to make around which employees should ...

Growth-Mindset individuals are interested in developing and challenging themselves. They aren’t afraid of constructive feedback, and they look for opportunities to develop their skills and knowledge. They take the initiative to learn new things and push themselves out of their comfort zones. Effe...

Leadership Competencies: #1 Emotional Intelligence (EQ).
EQ reflects a person's ability to quickly identify, analyze, and control the expression of their own emotions, and to perceive and assess others' emotions, and respond or react accordingly. EQ is having the ability and willingness to unders...

The official definition of the term code switching is; the practice of alternating between two or more languages or varieties of language in conversation. In modern popular culture the term has assumed a more complex meaning. It refers to when people of color feel the need to adjust the way they ...

What do you say when you don't know what to say? As organizations are coping with how to engage employees in dialogue about recent social justice events, there can be a challenge of not knowing how to engage. One suggestion might be to use some of the active listening skills, where you listen fo...

Humans have a cognitive bias towards seeing situations as zero-sum, known as zero-sum bias.
I facilitate a lot of trainings around cognitive biases, and zero-sum bias is one not a lot of people are familiar with. Zero-sum bias is people's tendency to intuitively believe that a situation is a zero...

At JM-Gray, we exist in an environment where relationships are paramount. The ability to develop and nurture strong relationships is absolutely crucial to long term success and fulfillment. As certified workplace dispute mediators, we are trained to focus on the issue and not the people. In coac...